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Browse FAQ
Where are you located and what hours are you open?
Wednesday-Friday 11am – 6pm
Saturday – Sunday 10am – 4pm
Monday+Tuesday CLOSED
We have two main entrances at
251 Red River Rd
Thunder Bay, ON
P7B 1A7
What is the capacity of the Market?
380
What are the hours for Woodside bar?
Wed – Thurs | 11am -10pm
Fri | 11am -12am
Sat | 10am -12am
Sun | 10am -5pm
Mon + Tues CLOSED
How many Bathrooms are there?
Goods & Co is equipped with 12 all gender/ men’s, women’s rooms and universal bathroom. The men’s and women’s are spacious, have multiple stalls and a powder room/rest area.
What Covid Protocols are in place?
The Ontario Government currently lifted mandates for the use of masks/face coverings in the indoor premises of all businesses and organizations. Any of our market vendors may prefer you wear a mask in their shop, please be understanding if they request this of you.
What is the cancellation policy for Pop-up’s, Events and Workshops?
For events & workshops that require cancellation, Goods & Co asks that you inform us of your cancellation 1 month in advance of your event, workshop or pop-up.
Cancellation Amounts will be calculated as follows:
- 1 or more months advance notice: 100% of the estimated charges shall be refunded.
- Less than 1 month advance notice: 50% of your payment shall be refunded.
- Cancellation any date within two weeks: 100% of the estimated charges shall apply.
Should you choose to reschedule with a new date within the calendar year, 50% of your estimated charges shall be compensated from your new booking total. Any changes to a guaranteed booking must be made no later than 3 business days prior to the event date.
Is the market accessible?
Our main door is fully accessible (no stairs) and all of the areas in the market are accessible. We have one accessible washroom and spacious halls. Further accessibility implementations for auditory & visual accommodations are ongoing.
How many spaces are available?
If you are a vendor looking for a short term opportunity to sell your handmade, local items, approximately 25 spaces are available to you. Suite set up and quality of display will be considered in review of acceptance.
Once I submit my request what are the next steps?
- We will reach out to you to confirm the dates and details of your booking.
- If you are a pop up vendor, we will ask for a full list of items you are selling, high res. logo & images for our social media promotions, business name and description, and images of your display items set up.
- Payment must be received in full to reserve your date and location within the market. Send to office@goodscomarket.com
- What to bring: floor length tablecloth, table, chair, display shelving, clothing racks or anything you may need to display your product, extension cord/power bar if you plan to plug in a few things, Cash Float/Square etc. Water Bottle & snacks! Please bring your own table and chair. A staff person will be on hand to greet you and get you what you need.
What are the Market Hours for pop ups?
Wednesday-Friday 11-6
Saturdays 10-4
Sundays 10-4
What is the size of the Pop-up area?
10ft x 5ft approx
What does a Pop-up suite look like?
At this time we ask pop-up vendors to provide their own suite set up. You will be given a set location within the market where your display can occupy. Some suite areas will have a wall available and some will be freestanding, center aisle locations. We have a few rentable custom designed kiosks that are available at a minimum one month rental rate.
What does it cost?
Suites range from $85 – $150 per day, depending on size and location. Special rates may apply for Holidays & non-profits.
When and how do I pay?
We are currently accepting payment by e-transfer and cheque only. Send to office@goodscomarket.com. In person payment options available on request.
Events, Pop-ups and Workshops are not confirmed until full payment is received. Your spot will be held for only 48hrs. If Payment is not received by that date your spot will be released to others to book.
Can I book multiple consecutive days?
Pop-ups may be booked primarily on Fridays, Saturdays and Sundays. You can book an entire weekend or a single day or two, based on our availability. We are open to welcoming vendors on Wednesdays and Thursdays if that suits you as well.
What can I sell?
Handmade items including merch, products, crafts and art, with a focus on local and Canadian wares. Items that are purchased from a third party and re-sold are non permissible, as well as anything displaying signs of cultural appropriation.*
When can I set up?
Set up begins the day of your booking at 9am on weekends, 10 am on weekdays. Tear down to be completed promptly when the market closes, no sooner. If you are booked for consecutive days your items will still be required to be packed up and take with you, unless you are located in a back hall. The front main hall requires vendors to do a full takedown each night.
How do you select the vendors?
For Pop-Up Vendors each application is overviewed by the employees of Goods & Co. and through reviewing the applications website, social media accounts and attached images, artisans will be selected by the following criteria:
- Product quality
- Originality
- Branding/Presentation
- Shopper appeal
- Innovative design
You will be contacted via email with an answer. If you are accepted into the Market the organizers will follow-up to obtain your logo, full details for your booking and accept payment. At that time you may also discuss any changes to your application.
What if I have to cancel my booking?
For Pop-ups events & workshops that require cancellation, Goods & Co asks that you inform us of your cancellation 1 month in advance of your booking. Any changes to a guaranteed booking must be made no later than 3 business days prior to the event date.
Can I sell my friends items at my suite?
The short answer is no. Artisans must submit a list of all items being sold prior to the booking. If you wish to collaborate with another artisan, please apply as a collective and include images of their work and a list of everything being sold when you send in your initial request. It is important for us to create a safe and equitable environment for vendors. Allowing us to preview what is being sold ensures there are not too many duplicate vendors, items are high quality and follow standards set by the market’s regulations.
Will someone be there to let me in and help me set up?
A Goods & co market representative will be there to let you in for set up and direct you to your location. Please bring your own helper for moving items and set up. If you have accessibility needs please include those in your application and we will provide any support you require. Please remember to bring your own table, chair and tablecloth.
What is the cost to rent Co.Lab Gallery?
Rental cost varies depending on the applicant and the use of the space. Complete the Booking request form and we will get back to you. For a typical 2 hour workshop, organized by the applicant with their own materials and outreach, an individual may expect a rental rate of around $250-$400. Non-profit & BIPOC LGBTQ2S pricing available as well as options for partnership/sponsorship. Artists seeking to exhibit may contact loracolab@gmail.com directly.
What does Goods & Co Provide?
Goods will have staff at your disposal, will provide and set up tables and chairs, a/v equipment, wifi, access to washrooms and water closet, as well as some basic supplies.
We will work with you, utilizing our templates and avenues of promotion to encourage high attendance and success for your workshops. Expect social media announcements, live feeds, ads and more.
Which days of the week are available to hold a workshop?
We host workshops in the Co.Lab Gallery Wednesday to Sunday between 9am – 8pm. We are open to general public at that time as well. Should you require a private after hours workshop option, in which the public does not have access to the space, we are happy to accommodate; please signify this in your form.
What does the space consist of?
With over 18,000 square feet of space for local food and merchandise as well as a public common area, Goods & Co. is fit to host any event or gathering you can dream up. Enjoy planning your special event with all of the below options available to you. Feel free to pair options together and consider the availability schedule we have to offer.
Which days of the week are available to book an event?
Events may be booked on Wednesdays, Thursdays, Fridays, Saturdays & Sundays only. General hours for events are 11am-1am. Exact rates and availability will be determined on a case by case basis.
What amenities does the space offer?
Amenities available for all rentals:
- Use of our tables, chairs, furniture, lighting etc.
- Pre-event assistance for setup & takedown, bar details, catering, decor etc. if required
- Staff & Bartenders (2 per 30 guests)
- Manager and/or Security on site during event
- Washroom Access (Accessible/All gender and Men’s and Women’s with multiple stalls available)
- Staff Assistance throughout event
- Public Wifi & Tech Support
- Marketing Templates and Promotions with your approval
Additional:
- Wireless Microphone (2 available) | $25
- Bose PA Speaker | $50
- Projector | $65
- Full PA rental | $100
- Use of white board/flip chart/markers/paper | $10
Non-profit & BIPOC discounted rate of 25% available
*Some exceptions apply
*Rentals do not include linen, flatware, tableware, candles, centrepieces/decoration
What options are available?
Option 1 – Woodside Bar
Book our retro Art Deco inspired Woodside Bar for smaller cocktail or seated events. Enjoy street views, ambient lighting, a cozy private setting with direct access to our fully stocked bar and caterer.
Size & Capacity (30-50 guests), 1000sq ft.
Option 2 – Co-Lab Gallery and Arts Centre
Book our private Art Gallery for workshops, educational seminars and meetings!
Size & Capacity (30-50 guests), 500sq ft. with overflow space.
Option 3 – Market Alley
Take advantage of the multi-functional, large alley style event space. Select and customize the space you want to use.
Size & Capacity (350 guests), 2000sq ft.
Option 4 – Market Buy-Out
Goods & Co. Market in its entirety can accommodate up to 380 guests, making it one of the largest downtown venues! From trade shows, yoga retreats, fundraisers and cocktail parties, we got it covered.
Size & Capacity (380) guests, 4,500sq ft.